Etiquette is not about right or wrong, good or bad, pinkies up, purple-haired-finger-pointing-tsk-tsk old ladies, or judging others. Having good business etiquette means that you are savvy at making others feel their best in your presence. It’s about the relationship, not rules. It means knowing how to handle a wide variety of situations with a principal-centered approach of courtesy, respect, and honesty; factors that will be your true north in both personal and professional situations that you encounter. In the session, Kelly will highlight and we all will explore how to up your etiquette-game, so you can shine and feel comfortable in nearly every situation that you encounter.
Facilitator Kelly Frager is a Principal at Bluewater Advisory, a boutique leadership and professional development firm based out of Sykesville, with clients across the United States. She LOVES working with organizations to help them develop and grow their people through interactive training, speaking and coaching. Kelly has her certification as a TTI Success Insights DISC professional and uses DISC regularly to help teams and individuals understand their approaches to dynamic communication. Before joining Bluewater Advisory, Kelly owned her own business, Etiquette for Everyday for nearly ten years. During her time as CEO (Chief Etiquette Officer) at Etiquette for Everyday, Kelly delivered training and speaking engagements to audiences primarily along the east coast and Mid-Atlantic area, merging real-world relevancy with civility, respect, courtesy, and building connections. Kelly invests her volunteer time primarily on the Board of Directors for Goodwill Industries of Monocacy Valley; as a member of Carroll County Public Schools Ethics Commission; and in 2016, she was appointed by Maryland Governor Larry Hogan to the Carroll Community College Board of Trustees for a six-year term. When not having fun with clients, Kelly loves spending time in Mt. Airy and all -over the globe with her family, cheering on her Penn State Nittany Lions and riding her latest work-out obsession, a Peloton bike. And yes, the bike is as fun as they make it look on the commercials!
Please note: Cancellations after the Tuesday at midnight (week of the meeting) deadline and no-shows on the day of the meeting are not refundable.